Sold On Customer Service
Sold On Customer Service
There is more to reviewing than just the product. I purchased a chain for my hubby and I was not only impressed with the product, but I was sold on the awesome customer service that I received.
The first thing I want to say is WOW what a beautiful chain! I have been shopping for a gold chain that wouldn’t tarnish for my husband’s Italian horn. The 2 cm is the perfect diameter and the chain could pass for genuine gold! I am very pleased with the quality of the golf chain 24K overlay rope chain and the heavy duty lobster clasp.
Unfortunately I thought the 22″ would be perfect but after receiving it, I realized the 20″ would be better. I emailed the seller and received an almost instant reply on how to exchange it. I was told to send it with tracking so I priority mailed it out on Wednesday and it was received on Friday. When checking my email on Monday, I had one from the seller letting me know the chain had been received and the new size was being shipped and to except it in five to seven days. Was I surprised when the replacement chain was delivered on Tuesday, just ONE DAY after it was shipped!
It’s the perfect length and I can’t say enough about the excellent customer service I received from Lifetime Jewelry. They responded to my email immediately and handled the entire exchange quickly and flawlessly, just like their jewelry. So while some people look at reviews on just a product, I went a step further to tip my hat to the excellent customer service I received from this company.
If you are in the market for beautiful jewelry at very reasonable prices, excellent service plus a lifetime warranty, I highly recommend Lifetime Jewelry.
I love it when companies offer great customer service. It really means a lot
Yes it does Cheryl, plus it shows they care about their customers. I will definitely shop at Lifetime Jewelry again. Thanks for visiting!
Love good customer service! Brings back repeat business !
It sure does Savvy Age! I always recommend a business that not only has a great product, but also cares about the customer. Thanks for visiting.
Hi Martha! What a great example of customer service, of showing the company CARES about the customer and her preferences.
I am very pleased with this company Kebba for the reasons you stated. Not to mention the chain I ordered is perfect! Great seeing you again!
Good customer service is everything! On more than one occasion we have walked out of a restaurant after sitting for several minutes and being ignored. If we do that we never go back.
So true Bill. Hubby and I have had our small business almost 50 years and we pride ourselves on our customer service as well. Thanks for stopping by!
Glad you found a product and company you love!
I love the quality of their chains and the customer service was the best! I like to recommend companies like this. Thanks for stopping by Nona.
Hi Martha! That is such a great example of customer service. I love it when it works out that way!
So do I Jeanine! I was surprised at how quick they responded to my email and then I quick I received the new chain. Great product and great service is a win-win for both customer and seller. Thanks for stopping by.
Thanks for this review, I have to say that I most certainly tell how good service is, or not.
Excellent service from this company!