Word Press and Host Gator

For those of you with Word Press and Host Gator, do you check your disk and file space? I started with this platform in 2016 with help from my grandson. He set me up under his Pro plan and he was my go-to-fixer-upper guy. But then he set me up under the Hatchling plan which was fine for the amount of blogging I did.

Well fast forward ten years later and I’m over my limit on updrafts and uploads! Needless to say when I got my renewal notice the amount for 3 years was over $1000!! They moved me from Hatchling to Pro plan!

I had three weeks to figure something out so I went on Host Gator’s live chat to see what I had to do to stay in Hatchling. Thankfully I had two very helpful customer service representatives that helped me get out of my pickle.

The first thing I had to do was delete a LOT of my uploads and then resize some photos. Resizing photos is a big part since the larger the photo the more space it takes in your upload files. I started from my 2014 photos and deleted ones that weren’t really important. Then I was instructed to get back to customer service and they would see how my percentages were.

The next conversation was them telling me what I had to do to lower my percentages. Now I’m not the brightest when it comes to all this technical stuff but he patiently talked me through it and even sent screen shots of what he was talking about.

I had to go to my file manager, then click public html to WP content to updraft and lastly uploads old. I did that but they still showed they were not deleted. I told him I had deleted many uploads but when he checked they were still in the trash which meant it was still affecting my files. So he walked me through the trash deleting process.

I must have been on live chat for a total on an hour or longer with the second very helpful representative. He went back and checked and I was close to being at Hatchling level and I knew I could delete more uploads since I only deleted up to 2017. But I was running out of time, had to be completed by the end of April. So I decided to bump up to the Baby level for only about $50 more per year than Hatchling but it gave me more disk and file space plus it didn’t put me under the gun of running out of time.

So I’m back in business, some of my early blogs from when I did reviews don’t have any pictures but they are so old the products probably aren’t even around anymore. I’m just glad I was able to complete this project without having to pay $1000 to renew!

I seem to do a lot of learning as I go and this was definitely a great learning experience. From now on I will keep a close watch on my percentages so I don’t have any big surprises in the future.

I am happy with Word Press and Host Gator and even happier with the customer support of received from them. By the way, this is my FIRST ever blog I wrote without any photos other than my feature image.